Patient Access Operations Lead

CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado^TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.

CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

• Acts as a liaison with physicians, patients, ancillary departments, nursing staff, finance and all other hospital departments, insurance companies, government regulatory agencies or outside entities when problems occur, problem solves and corrects all day-to-day operational problems.
• Participates in community activities related to area of responsibility, presents inservices/webinars, serves on professional committees.
• Addresses differing opinions and conflict openly, honestly, and professionally; listens to others' perspective and seeks win-win outcomes.
• Assists in writing and annual review of policies and procedures.
• Develop and approve various learning and educational tools for all new initiatives, workflows and new hire training, using the organization's web-based online learning platform and/or in-class curriculum. Including weekly notifications, maintaining Patient Access SharePoint site, and payer master maintenance.
• Recommend policy/procedure changes, workflow updates and participate in RFP process as appropriate.
• Lead training sessions for all claim edit, account, patient, and charge review work queues that Patient Access is responsible for (hospital and professional).
• Maintains, advises and implements all procedural workflows regarding ADT and scheduling systems.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• 2 years experience in a hospital and/or physician patient access environment to include experience with registration and scheduling of inpatients, outpatients, surgery cases, emergency department patients and physician office visits.
• Intermediate computer skills and proficiency in MS Word, PowerPoint, Excel and Outlook Physician and/or hospital billing experience, preferred. Epic experience highly desired. 
• Certified Healthcare Access Associate CHAA or CHAM - Required within one year of hire.
• High school diploma or GED requred
• Bachelor's degree in business management, administration or similar,
  preferred.

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. 

CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics, and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day. 

We believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer: 

• Several Medical, Dental, & Vision options.
• Spending Accounts including a Dependent Care FSA that can include an employer contribution
• Retirement account options with a generous employer match
• Tuition Reimbursement
• Student Loan Forgiveness, and so much more!

View more on our benefits HERE.

$25.50 - $38.82 / hour